The Water Heater Guys

Terms of Service

Welcome to The Water Heater Guys website (the "Site"). Please read these Terms of Service ("Terms") carefully before using the Site or engaging our services. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

Effective Date: 07/01/2025

1. Services Provided

The Site provides general information about our local water heater installation, maintenance, and repair services (the “Services”) offered in and around the Chicagoland area. All content is for informational purposes only and does not constitute a formal service agreement until you schedule an appointment and receive written confirmation from us.

2. Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts to use the Site or request our Services.

3. User Information & Privacy

  • Information Collected: We collect only your name, email address and phone number when you voluntarily submit our contact form.
  • Purpose of Collection: We use this information solely to respond to your inquiries and coordinate service appointments.
  • No Sale or Sharing: We do not sell, rent, or share your information with third parties for marketing purposes.
  • Retention: Your information is stored securely and retained only as long as needed to fulfill your request or as required by applicable law, after which it is permanently deleted.
  • Security: We employ reasonable administrative and technical safeguards to protect your data; however, no method of transmission over the internet is completely secure.
  • For more details, please review our Privacy Policy.

4. Quotes & Estimates

Any estimates or quotes provided via the Site are preliminary and subject to on‑site inspection. Final pricing may vary based on the actual scope of work.

5. Intellectual Property

All text, graphics, logos, and other content on the Site are the property of The Water Heater Guys or its content suppliers and are protected by intellectual‑property laws. You may not reproduce, distribute, or create derivative works without our express written consent.

6. Disclaimer of Warranties

The Site and its content are provided “as is” without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non‑infringement.

7. Limitation of Liability

To the fullest extent permitted by law, The Water Heater Guys shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Site or Services.

8. Indemnification

You agree to indemnify, defend, and hold harmless The Water Heater Guys, its owners, employees, and agents from any claims, damages, or expenses (including attorneys’ fees) arising out of your violation of these Terms or misuse of the Site.

9. Links to Third‑Party Sites

The Site may contain links to third‑party websites for your convenience. We are not responsible for the content or practices of linked sites and do not endorse them.

10. Governing Law & Jurisdiction

These Terms are governed by the laws of the State of Illinois, without regard to its conflict‑of‑law provisions. Any disputes shall be resolved exclusively in the state or federal courts located in Kane County, Illinois.

11. Changes to These Terms

We may update these Terms from time to time. Material changes will be posted on this page with a revised “Effective Date.” Continued use of the Site after such changes constitutes your acceptance of the revised Terms.

12. Contact Us

For questions about these Terms or our Services, please contact:

The Water Heater Guys
Phone: 630.310.4736
Email: info@waterheaterguys.com